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The RingCentral auto attendant gives your business the appearance of a Fortune 500 company with a custom, professionally recorded interactive voice response (IVS) menus and greetings. The auto attendant finds you or your team anywhere based on extensions, departments, business hours and other routing criteria that you define. Ring office, mobile or home phone numbers, play an announcement and take a voicemail. With up to 100 separate extensions, the auto attendant gives you plenty of options.
When you sign up for RingCentral hosted phone service, you get an auto attendant to greet and identify callers, maintain message and fax logs and track you down wherever you are. The auto attendant is unique as it presents callers with corporate announcements and a menu of accessible departments and employees. Programmed with advanced features, the auto attendant makes your small business sound more established and professional by linking mobile employees and satellite offices through one telephone number and phone system via extensions. The auto attendant makes it look like you all work in one office.
Acquiring a professional sound and feel for your startup or small business can be as easy as making your phone system interactive with an auto attendant. An auto attendant creates a welcoming, efficient phone system that can greatly enhance your company’s appearance. People calling your business are first greeted by the auto attendant, which can be prompted by the caller to read the names of employees or department extensions that you’ve created. With RingCentral, in addition to an auto attendant, you get a virtual PBX phone system with user friendly controls, making it easier to administer any changes to the auto attendant right from your desktop.
Make the most of the personal connections people have made with your staff by letting callers reach them directly by name, all thanks to your auto attendant. The auto attendant also helps callers reach your employees who may be working past normal business hours or are out in the field. With RingCentral auto attendant, you’re able to avoid the high cost of buying and maintaining a hardware-based Private Branch Exchange system, and yet still get all the features you need to present your company over the phone as a large, established firm. And state-of-the-art auto attendant messaging and robust caller options at each stage of the call is a great place for you to start.