With state of the art messaging and customizable options at each stage, the RingCentral auto attendant helps direct callers to where they should go. Presenting each of your users with unmatched functionality and flexibility in their communications, the auto attendant aids them in the efficient performance of their unique job responsibilities.

The auto attendant answers calls with a default greeting; conversely, you can record your own or have professional voice talent record a greeting for your company. With an auto attendant, you can give callers options such as “Press 1 for service, 2 for sales, or 3 for company directory...” (The auto attendant also accepts faxes, automatically detecting and delivering them per your specifications.) When a caller enters an extension number, the auto attendant sends the call directly to those telephone numbers you selected for that extension. These phones can be anywhere, yet with an auto attendant, they will all appear as if they were all offices in the same building. The auto attendant even lets you set up extensions to deliver company announcements or fax on-demand.

Each extension owner can use the auto attendant to identify callers through call screening technology. Go ahead and personalize each extension with the auto attendant, designing messaging and answering options for each person’s unique work and schedule. Extension owners also have the ability to listen to messages in their own way: from computer, email or from any telephone. The RingCentral auto attendant allows for different options for regular business hours, after-hours, holidays and vacations, for both the incoming main line and for each extension independently. And finally, the auto attendant maintains a record of all incoming and outgoing calls and messages are kept in a call log.